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Rendezvous Hair Design - 5 Reviews - 529 N Santa Cruz Ave, Los Gatos, CA - Beauty Salons Reviews - Phone (408) 354-3085

Rendezvous Hair Design

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529 N Santa Cruz Ave
Los Gatos, CA 95030
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(408) 354-3085
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Beauty Salons

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Personal Care

Reviews

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Best

Bridezilla's happen. Unfortuntely.\r A scheduled timeline needs to be followed . When a client does not want \r to follow the scheduled time line and or listen to the advice of...

Worst

My sisters and I went to Rendezvous to get primped for my sister's wedding. My sister had met with the make up artist and hair stylist and felt secure in the plan for the day and ...

""APOLOGIES ' 8/23/2007

Bridezilla's happen. Unfortuntely.\r A scheduled timeline needs to be followed . When a client does not want \r to follow the scheduled time line and or listen to the advice of proffessional Make up Artist and Stylist's , of how the timeline needs to be followed results in an unpleasant experience.\r Professionals are hired to do a job and when we are not able to do this...this becomes the clients responibility of how their experience will unfold.\r We have your best interest always in mind. \r I have many actors, clients and brides in my Make up chair and have never had anyone complain.\r I love what we do , I am passionate and very good at being a Make up Artist.\r When you hire a proffessional to do a job, you need to let them do it.\r I apologize for your experience, however, I tried my best to explain how important it was to be ready earlier , than later. So sorry you did not let me do my job. Sincerely, Marla / Make up \r \r Pros: GREAT PARKING more

Disappointing and stressful experience 8/14/2007

My sisters and I went to Rendezvous to get primped for my sister's wedding. My sister had met with the make up artist and hair stylist and felt secure in the plan for the day and their skills. There were also a few good recommendations online. What a disaster it turned out to be! While the hairstylist was a very nice person, she rushed through our hair to leave for a personal affair despite our appointment being booked 6 MONTHS in advance. My hair and my sister's hair was falling out and had no curl before we left the salon... too bad the hair stylist left 2 hours before us so she couldn't fix it (we actually used their hairspray and curling iron to retouch it ourselves!!!) The make up artist and owner of the salon was truly the biggest problem. She was straight out RUDE to my sister on her wedding day and almost brought her to tears. She double booked and gave the other customer priority so that my sister's and I arrived 1 hour and 15 minutes late to the wedding. I recommend NEVER going to this salon. The owner is selfish and only wants to make money. She does not care about her customers. Pros: use quality products Cons: horrible customer service, disregard for needs of customer, selfish owner more

Attention Brides - Do NOT go here 8/13/2007

If you want your wedding day to be stress free, relaxing and on schedule do NOT go to Rendezvous for make-up or hair! Marla, the make-up person and owner, booked another appointment right in the middle of my bridal appointment, causing me to arrive 45 minutes late. When I arrived at the wedding venue, I had to rush to put on my dress and didn't even get a chance to look at myself in the mirror before the ceremony and pictures. I also wasn't totally happy with the make-up and wanted some changes but didn't have time to ask Marla to do them. Keep in mind I booked my appointment 6 months in advance because I realy wanted everything that day to be right and flow. \r \r We also had a problem with the hairstylist, Rosemary. She had booked another appointment in the afternoon and rushed through the bridesmaids hair. She booked our appointments unneccessarily early, at 9 am (even though we didn't need to leave until 1:30 pm) so that she could leave early - which she did, at 11 am!. Both of 'maids had their styles come out before we even got to the wedding site... and they had guaranteed they would last 12 hours. \r \r This is the brief version of the story. The full version is even more messed up! Just please know this salon caused a lot of wedding distress and is not reliable. Pros: bridal hair stayed in place all day Cons: very poor scheduling, poor quality bridesmaids hair, rushed, selfish staff - don't care about clients more

RELAX 12/27/2005

RENDEZVOUS MADE ME FEEL WELCOME AND SPECIAL, HIGHLY RECOMENDED. ABLE TO MEET ALL MY NEED IN ONE SPA IN BEAUTIFUL LOS GATOS. Pros: WARM, FRIENDLY, COMFORTABLE more

Lets have a Rendezvous 11/27/2005

Great service, friendly atmosphere and beautiful decor. My vist was fun, in a timely manner and wonderful staff to make me feel relaxed. I recommend this salon-spa to anybody who wants to be pampered and enjoy a one stop shop salon. Pros: parking in the rear., friendly staff, open late more
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