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Reinhardt Glass Co - 3 Reviews - 5206 W Highway 290, Austin, TX - Home Décor Reviews - Phone (512) 892-2230

Reinhardt Glass Co

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5206 W Highway 290
Austin, TX 78735
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(512) 892-2230
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Reinhardt Glass Co - Austin, TX

Reviews

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Best

I was very satisfied with Reinhardt's Glass Company. They were very efficient and took care of my job just like they said they would. Best glass company in town, will use them ag...

Worst

I called to have a broken window repaired. I told Kenny at Reinhardt Glass that the glass size is 34 x 36 inches, he said that the cost is $145.00. \r The workmen came and and ...

Overcharged 10/13/2011

I called to have a broken window repaired. I told Kenny at Reinhardt Glass that the glass size is 34 x 36 inches, he said that the cost is $145.00. \r The workmen came and and were able to replace a much smaller section of glass measuring only 8 x 11 inches for which I paid $145.00. \r No one called me to notify me of the lower cost, when I called I was told the I could come in to pick up a check for $15.00. Since it will cost me more in time and money to drive to the shop, I have decided to call it a loss and never again do business with Reinhardt Glass. more

Great Company 6/7/2010

I was very satisfied with Reinhardt's Glass Company. They were very efficient and took care of my job just like they said they would. Best glass company in town, will use them again. Pros: Great Service more

The worst experience ever, bad example for small business 10/29/2009

Those people are what I call bad example for a small business,. First it took two weeks for a 3 to 4 business days two small pieces of glass to finish, then when done, one of them had a couple of scratches which the lady there said she will order another. Another week goes by, O we need to send it back to get it rebuffed, well five days after that, we don't think we can rebuff it we need to order a new one, which takes yet another two weeks, in the mean while painters and kitchen installers and counter top people are all waiting for that small piece of glass to finish, so they get on with their life. I own a small business here in Austin, and I can understand orders delays, what gets me is lack of intention to have the minimum desire to please your client, instead lies are performed. I have done business with the original owner Mr Elmer Rheinhardt, these people running the show after his retirement are no match. Cons: Bad product, Bad customer service and lies. more
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Owner Message

    • Shopping Centers
    • Store Fronts

Additional information

  • Hours:

    Mon-Thu 8am-4:30pm, Fri 8am-4pm
  • Neighborhoods:

    East Oak Hill, Oak Hill, Austin
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