Andre is the perfect service rep. He's smart, knowledgeable, skilled, professional, creative, and friendly. If the rating system allowed us to give him ten stars, we would give them to him without hesitation. If Reiner & Co. has an employee recognition system, we nominate him for a top award including a cash bonus. FYI, we are not related to Andre or friends. We meet him for the 1st time on 10/24/17 when he came to our home to check our AC & Hot water system.