I have received another billing statement from the Regional Cardiology Billing department dated 02/20/2013. I have addressed problems with my Regional Cardiology bill and every issue appears to have been completely ignored. I have experienced issues with premature billing, bills not submitted for insurance coverage, incorrect bill coding, billing for aborted services, billing for charges already paid by insurance (dubbed Balance Billings - illegal in California), and insurance repricing. Regional Cardiology Billing department now has a record of attempting to be paid twice for the same services by submitting a bill to me that Regional Cardiology Billing department had already received payment for from my insurance.\r
Regional Cardiology Billing department's unwillingness to cooperate to resolve the issues is demonstrative of an attitude of indifference, cold apathy, and dispassion. This is so incompatible with the nature of my doctor and his principals that I find it necessary to inform him of how his patients are given consideration by the Regional Cardiology Billing department.\r
This indifference presents a problem with getting an incorrect bill paid. This is the only bill that remains outstanding from my operation and it is all because of Regional Cardiology Billing department's unwillingness to cooperate, and competence. Everyone else has done their billing correctly and have been paid. This complaint has been drafted on behalf of my wife.