I have been a customer of Reggie's Hair Salon for over 15 years for both color and cut and I have never been dissatisfied. Plus you won't meet 2 finer people than Reggie and Patsy.
Pebbledink, I don't know who did your hair but it obviously wasn't Reggie or Patsy. You may not know that each stylist at Reggie's Hair Salon independent, not employees. But I bet if you give either Patsy or Reggie a call, they'll make it right.