Upon recently moving to Houston inside the loop, it was necessary to find a dry cleaners. After going through a few, finding Regency Cleaners on Westheimer at the intersection by Chimney Rock seemed like a good one. With their special pricing on Tues. and Thurs. the prices were very good. It seems everyone waits to drop off on those days, therefore, clothes seem to be everywhere. After dropping off a few times with some basic clothes like khakis and polo shirts, it seemed like everything came back nice and not smelling like dry cleaning fumes. On my third or fourth visit, while preparing for a trip, I dropped off quite a bit of clothes including a designer blouse. When everything was picked up, the blouse was not in the multiple bundles. It seems like someone likes the ""Vince"" brand. I only wore the blouse once and purchased it for the trip. They can't find it. Use this as my warning to make a written docket of everything you drop off and check it with them. You may never see a favorite item ever again. Or...go some place else.