The doctors don't care. The receptionists are rude. The care is expensive - more than $200 just for the visit, which is substansially more than other places with much better service like Stanford Medical Center. Often here you have to wait for long periods of time and often they make you travel across town for procedures they can do right there. They do not respect their patients and are extremely pushy in terms of what they want you to do with your health. They literally tricked my grandmother into chemotherapy, which resulted in her being hospitalized and comatose for several hours. They kept telling us what they were giving her wasn't chemo, though it sounded a lot like chemo to us. They made it sound as if she didn't have this treatment immediately that she would die - well she almost died from the treatement, which actually was chemo. Now they want her to go into surgery to operate on a tumor that according to her other doctors elsewhere is not even there! They looked at the MRI and it was nowhere to be found, and yet they are trying to harrass us into this surgery. I have receptionists hounding me and actually threatening to call me non-stop if I don't make an appointment immediately with a surgeon for her! When I ask them why, since there is no tumor, they refuse to answer. The only decent thing about this place was the fish with teeth on the second floor who will actually try to bite you if you put your hand near the glass. He actually ate the clownfish that they had with him, and that right there tells you something - these people are stupid or cruel enough to put a giant fanged fish alone in an aquarium with a small clownfish and neglect to fed the fish... it is sort of an analogy for the kind of service you will recieve, as the doctors and staff alike begin to resemble the large fanged fish more and more with every visit.