It was our first visit, and I was excited to go. My husband and my son accompanied me. The restaurant was not busy, yet we waited for an hour for our food. We ordered 2 waffles and my son had eggs and toast. After about 45 min my husband walked to the food service counter to see what was taking so long. He then noticed our waffles sitting on the counter. He left and returned 10 min later to find them still sitting there. When he inquired about the wait he was told they were waiting on my sons eggs and toast. When they finally brought our food, no surprise, our waffles were stark cold and my sons toast was burnt black! I went to the counter to return the toast. Noticing I was trying to return food, all 3 servers looked my direction but would never come talk to me. I finally stopped a server delivering in the restaurant area and asked for fresh toast. The server took the toast and never returned! My husband finally had to go stand in line at the register to finally talk to someone to complain. Even after complaining, we were not refunded nor did a manager come speak with us. Overall I would rate this restaurant as the worst experience! The food, staff and price of food were terrible! We will never return!
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