Red Robin has decent food, but I have consistently gotten bad service. I rarely ever get a refill on my drink without having to hunt the waitress down to ask for one. Also, they are terribly slow (even if they aren't busy) - you have to wait for your food for a very long time. The other thing that I hate (those of you with kids will understand) is that they always bring the adult's food out first and then say that they are waiting on the kids food. Then you are sitting there with your kid upset because they are hungry and everybody else has food but them.