Redmill Landscape & Nursery

id: 39807365
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4517 Red Mill Rd
Durham, NC 27704

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(984) 244-0421
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Reviews
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Best

I could not say any more postive things about this company. They came in and knocked out everything at our new place. Great staff and installers. They even came back out an extra ...

Worst

I have been to this business several times to look for plants and never have I been asked if I need help with something. I find many things there which I would purchase, if only I...

Editorial review from Citysearch 11/27/2013

Visited once this summer. Disappointed in the rudeness & condescension Chip showed us. When we initially arrived we did not know who was available to help us or if we were allowed to browse on our own. We saw a man sitting in a golf cart speaking with another man. When I approached and began to speak (""Excuse me"" was all I was able to say) he responded with not only utter annoyance but sheer disgust that he was busy with another customer. Great first impression. We nearly left - should have. \r \r We looked around, assuming this was acceptable since the man in the golf cart was too busy to provide us with any guidance. Beautiful trees, shrubs, etc. Impressive nursery. Sadly it does not make up for our experience. \r \r We decided on an ornamental tree - one I had wanted to purchase since I bought my home. I'm not a novice gardener and know what will grow and the concerns involved. Once Chip found time to track us down and he learned of the tree I intended to purchase he spent considerable time lecturing and condescending to me that this tree was going to be a problem for me & did I realize how difficult they are to grow. \r \r I was incredibly offended that he would not sell me the tree and continued to question my abilities and knowledge of the tree. It wasn't until I began to walk away from the tree and I verbalized to him that it seemed he did not care to sell me the tree that he actually proceeded to assist me and allowed me to complete the purchase. \r \r Needless to say the tree is at my home and is lovely. I wish I could say I will return to make more purchases from Red Mill as the nursery truly is lovely, but the thought of voluntarily dealing with Chip a second time is keeping me from returning. I would rather drive further or take my chances with online orders. Maybe it is because I am a young female. Your guess is as good as mine. But I should have been treated much differently than this if they desired a return customer. more

Editorial review from Citysearch 7/18/2012

Red Mill is the single best source for landscape plants and service. I?ve had several installations and couldn?t be more pleased. The installers are courteous, knowledgeable & hard working. Their finished products are by far top notch. And shopping at Red Mill is such a fun experience. The setting is unique and the selections are amazing while the pricing is competitive. The best part of all are the super nice people who work there. more

Great Job 1/7/2012

I could not say any more postive things about this company. They came in and knocked out everything at our new place. Great staff and installers. They even came back out an extra day to make sure everything was cleaned up. more

Good quality product, but awful service 9/8/2008

I have been to this business several times to look for plants and never have I been asked if I need help with something. I find many things there which I would purchase, if only I could get someone to help me. I don't think I'll return. more

good source of healthy plants 1/10/2006

I've purchased dozens of plants and trees from Red Mill in the past three years. I've tried other nurseries, but I find Red Mill's plants fare best for me. The business seems oriented toward professional landscapers, so they may not have a salesperson hovering nearby at all times. If you arrange to talk with Chip or the other staff, however, they will offer plenty of assistance to select plants appropriate to your needs. Pros: knowledgeable staff, fair prices more

I think Red Mill is great!! 11/16/2005

I have been there twice. My first visit, Chip spent a LOT of time talking to me and showing me things (so much that I left overwhelmed and had to plan some more!) I actually asked for a gift certificate there for my birthday, and when I went back a woman helped me, she was very direct and told me exactly what some of my options were and I left happily with a truck full of beautiful plants that are now thriving in my yard. The prices seem reasonable, the plants are really nice, I really like it out there! more

a poor experience 9/24/2005

i was looking for landscaping items for my property and decided to go to redmill because it's in close proximity to my home. i was there for about 15 minutes before anyone asked if i needed assistance. the man that finally did help me was extremely rude and condescending. i hope that they do not treat all of their customers like this. there are too many other nurseries to even be bothered with redmill. will not recommend this place to friends, family, co-workers, etc more
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Owner Message
  • Red Mill Landscape & Nursery, Inc. is a family owned business providing professional landscaping irrigation services to commercial, institutional, and residential customers for 50 years.We offer Irrigation and landscape design Commercial and residential landscape installation Commercial and residential irrigation installation Grounds Maintenance Services estimating full Service Retail Nursery We can design, build or maintain whatever you have in mind. Call us old fashioned and you'll be paying us a compliment. Our founder, Bill Sr. believes a real person should answer the phone and that a common sense approach combined with quality workmanship and honest values equals customer satisfaction and referrals.We build long lasting relationships with our clients. Our work can be seen at major universities, athletic complexes and maybe your neighbors yard.Were big enough to get the job done and small enough to care about all the details.Our work is our reputation.

Additional information
  • Hours: monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-17:00
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