After having a wonderful day with my family we dicided to go eat at Red Lobster. Big mistake, we were immediatley greeted with rudness from Noel (light brown eyes and light brown hair). Her attitude is aweful. The last place she needs to be in in the front or in the customer service field for that matter. She was rude to my family as well as her co-workers in the presence of customers. She was rolling her eyes and giving offensive body language and gestures. She has the typical unprofessional "I dont care" attitude to match. To add, once my family were seated, no waiter appeared for 20 minutes, But, by that time we had already spotted the wonderful job that a waiter was doing by the name Matt. We decided that nobody in the entire restaurant was professional and/or pleasant other than Matt and decided he would be our server. Although I completely loss my appetite Matt did do a good job. To add, I did request to see a manager and of course the staff did not notify her. I actually stopped her myself several minutes later as she passed our table. The manager Beth was pleasant and did offer the meal on the house but I will not be returning to Red Lobster. Very poor selection of workers. The workers also need to keep personal conversation to a minimum.
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