My husband found this hair and lost his appetite.He politely went to the guy working the front, and told him. the guy replied, ""So?"" My husband then said he'd like his money back. the guy said ""over a HAIR???"" My husband, in shock, asked the guy ""what would YOU do if you were me? would you eat this with hair in it?"" The guy replied ""Yes"" that he would. What happened to customer service? what happened to apologizing? the guy reluctantly gave my husband his money back, but they've lost a customer, and that place was a favorite. Their food is good, yes,but you don't treat customers like that.
Cons: not clean.