I took my 21 cat here, as she as very ill (age) and needed to be examined on a weekend.
I waited forever here, like 4 hours to find out she had kidney failure. We decided to humanely euthanize after blood work, and I was handed my $600 invoice prior to euthanization. (yes prior). She was euthanized and I decided to have her cremated so I could have her ashes back, and place her ashes next to her pictures above my fireplace. This hospital told me it would be a week for the ashes to come back, and they would call me.
Fast forward two weeks, and no call. I called the hospital asking about my cat's ashes, and found out from the head vet there, they had accidently cremated my cat with other animals, so I would not get her ashes back. While I did receive a refund and a apology, it will never replace the empty spot about my fireplace and my cat memories forever gone.
I will never go back to this place.