First, before I say anything else, let me express that Dr. Reed and his staff have been nothing but nice and professional. They are completely competent in their jobs.
That being said, I have been spoiled by truly amazing dentists in my past. Dentists that go the extra mile, remembering important personal dates, my job, etc. I get none of this extra warm and fuzzy feeling at Dr. Reed's practice.
Also, the office is extremely dated- it does not appear at all high-tech, which has the unfortunate effect of making you feel you might not be getting the benefits of the latest dental research.
All in all, if you are new to the area and looking for someone who does the job, Dr. Reed is fine. But don't expect the splash and glitz of modern dentistries, this might not be for you.