Today was my first time there. I'm visiting from out of town and will only be here for a few weeks. I was a little nervous at first going to a new place to get a haircut but I went in. I spoke to the receptionist who was very informative and friendly, I requested a barber that could give not a good fade but a great fade, she recommended Shannon. I gotta say I was very impressed with Shannon. Her customer service and her demeanor made me feel very at ease. Most importantly, the fade she gave me was even better than I expected. I'm prior USMC, and Shannon can hang with the best of 'em. I HIGHLY recommend Shannon if you need any type of fade. She was great! I'm sure she's great with all types of cuts, but she's definitely great with fades.