Before I went to Ray Laks Honda, I had gone to another Honda dealer and was very discouraged. My dad had always done business at Ray Laks before he left Buffalo, and told me to go to Ray Laks. I met Mark Maloney who greeted me with a friendly smile. I'm a person that asks a ton of questions, and he took the time to answer all of them. So far I've leased 2 cars through him, and am currently planning to lease a third one. All of Ray Laks employees are very knowledgeable, and helpful. Their service department is also great!