the owner in this place has got to be the worst i have ever experienced. first of all she doesn't look or act professional, she was over 30 minutes late for our appointment and when i asked if this was normal i was told ""not always"" which means YES!
I could tell the receptionist has to deal with this all the time. when she FINALLY showed up, after being told it would only be five more minutes three times, she looked like a mess. her hair was all nasty and unkempt and she was wearing a very revealing outfit. her personality is awful, she could be right off the ""Jersey Shore"", she had no class at all.
I was reccomended by a girlfriend who had gone to her for years for some reason. i had a Serious talk with my friend after this appointment.
the shampoo bowls are falling apart, there are broken ceiling tiles and water damaged tiles throughout the entire salon and the floor is filthy. the place looks like it need to be gutted and rebuilt. i have never seen anything like it! i don't know how the health inspector hasn't shut the place down.
When i went to the bathroom i was afraid to sit on the seat, there were marks all over it and the sink looked like it was about to fall off the wall. the owner obviously doesn't have any pride in her self or her business.
i will never recommend this place! if you have an appointment with the owner cancel it! the rest of the employees looked presentable and were busy at work.
the hair washer did a great job, but i feel bad that he has to work with 3 broken sinks that are obviously falling apart.
while in the back i took a look inside a skin care room and i was suprised to see it was clean. there was an older woman sitting in there and she seemed presentable as well, however, she probably works independently since the rest of the salon is in shambles.
there is a quaint jewelry store in the back as well that looks amazing with fabulous treasures.
when i went back to the owner she talked about this and that hair, however i couldn't even listen since i was in such a state of disgust. at this point i was only curious to see how the rest of my appointment would go, otherwise i would have marched right out the door.
while i was paying i was put further into a state of disgust as the owner started arguing with another customer who was not pleased with the dye job she had just received. the customer said she wanted one color but her hair was clearly another. the owner just got defesive and started fighting with her and insisting the color was fine!
i couldn't believe my eyes or ears! i thought that the owner of a salon would be more interested in the customer being happy, but she had no interest in what the customer wanted. when the customer left the owner started talking about the customer and how rediculous she was and how she just didnt want to pay for the job and that the color looked great (which it did not! it looked awful).
i will never go there again. if i ever hear anyone talking about going there i will do everything in my power to stop them, especially if they are going to the owner.