simple, I went in, was told they were hiring temp's, talked to store manager and was not given an application after she got done staring at my walking cane. emailed in complaints to hallmark, talked to mall security to get info on store, left message with regional manager. Got a phone call finally from mr. rand himself supposedly who sent me an app. why i don't even know by this point, told he was big supporter of disabled, yea, right. Called him again over a month ago to see if anything had been done, nothing, no return call or anything. can see whole story at my website markinabox if you want. Would not buy anything from any hallmark anymore period.