We recently decided to try someplace new to have our dog groomed since we moved away from our regular place. Our dog is older and very gentile....he has only reacted to people who have really been mean to him - but never in a dangerous way (he barks or growls). Within about 10 minutes after dropping him off, I received a call that we had to come pick up or dog immediately. I was told that he tried to bite the groomer (which he has never done before). Most groomers know how to handle dogs and keep them happy - but something this groomer did must have really upset him. If they can't handle a 12 year old gentle dog - then who can they handle?