My wife and I stopped by on 4/12/09 and ordered two beers. We had just moved into the area a stones-throw away, we had been there before and expected a low-key night. A drunken patron at the other end of the bar makes a stupid joke involving asians being small - my wife is asian - we both hear this and I am ready to walk over and tell the guy to shut his mouth. The waitress could not stop laughing at the joke and loudly repeats it to the bartender and they both laugh, meanwhile we are 15 feet away and my glare does nothing to stop them. The bartender comes over to see if we are ordering food, I tell him no and why not. I also clearly tell him the waitress was out of line and he so was he, that we had just moved into the neighborhood, are offended, and will probably never come back. Rather than do the right thing and apologize, he says only "OK", takes our money for the beers, gives us the change, again no apology, and we leave.
My response is "OK" and we will never go there again. We will also go out of our way to tell everyone we know never to go there and why. The staff was too ignorant to understand they did not handle this situation correctly. Is business that good that customers can be offended, bring it to the attention of the staff and it is still goes unacknowledged? There are too many bar options in Old City to spend my money. I will not patronize a place employing bigots. I did have success in contacting the Pennsylvania Liquor Control Board, they gladly gave me the liquor license #, owners name, etc. of Race Street Cafe. They also told me that complaints of this nature go to the Enforcement Division and can be a determining factor in whether or not a liquor license is renewed. I plan to be a factor.