I'm more than impressed with your impeccable customer service and follow-up. As a designer, I always cringe when I have to turn over a job to a printer. It seems that's where the problems and excuses always start. I was hesitant to use a non-local printer, but your guarantee was too good to pass up. And the fact that you agreed to do PMS inks for me clinched the deal. The final results were perfect. I was one hundred percent satisfied....and I'm picky!!!! I will definitely use you again in the future and recommend you to others. Thank you for making good on your promises. You have a loyal customer!!