Don't waste your time with qwest phone service! I am so disgusted with their fees. They are rude and never give you a straight answer on anything. For example: I moved here and signed up for their basic service. price quoted was $14.99 a month. I asked several times if this is the amount I will write my check for or are there other fees. I was told only Colorado taxes. So I get my first bill and I owe 25.59 and not $14.99 + tax like I was told. Over $10.00 per month in JUNK fees. Almost the cost of the line its self. Don't waste your time with companies like this one! Sign up for Vontage instead. Great service but no FEES!