Braught my female cat to get fix, they assure me it was gonna be an in and out procedure, that I could pick her up the same day. Called that afternoon, and became shady on the phone telling me that the policy was to keep the cat overnight. I taught it was weird, that they changed their mind on the "pick up policy" over a 5 hours period, but I had absolutely no choice and I just wanted my cat to be ok, so I waited another day. Went to get my cat, They charge me 550$, expensive but again, what ever it takes. But did NOT give me any pain killer for the cat, did NOT give me any atibiotics, or any antiseptics wipes for the huge scar my cat had on her tommy. A week later, even after I did everything they told me to do , the scar was infected, pus was comming out. I called the clinic on saturday the 29 of march, the woman on the phone tells me they are completely booked and that there is no way my cat can be seen, even if their is pus coming out of her little belly, before tuesday the 1 of april, 4 days later. So professional. I had to bring my cat to another clinic that day, and they had to redo the entire procedure because the sutures had boken internaly, and it was infected everywhere. they charged me 200$, gave me pain killer, antibiotics, topical disinfectant and anti-ich cream because they felt so bad about the boutchery my cat had to go threw already. So again, I paid a lot of money to be treated horribly , and worsth of it all, my poor little cat got to have an extra 10 day of pain.