this experience taught me a lesson to listen to majority reviews.
After setting up a cleaning a week in advance, nobody showed, I called 1 hour later they had no idea what I was talking about and finally agreed to send a crew over. 1 person showed instead of the 3 promised without supplies and actually made more of a mess. They left a huge spot on my carpet. Old machine broke (didnt want that dirty thing in my office) and then had to wait again to let them back in to fix(late again).
payment wanted cash, even though told accept credit cards. didnt know extra charge for the credit card. this was reported to the better business bureau as I hire another service to redo most.
Cons: attitude, costs, service