Quality Transmission Repair was the 5th shop I called aside from the dealer, and they were the only shop that seemed to make sense. The manager was very patient, all my questions were answered, and he seemed eager to help with my transmission problem. I can't say as much for the others. I have an Acura MDX, in great shape, and when i had it at the dealer, they first wanted $5000.00 for a new transmission. When I said I wouldn't let them do it, they had the gall to try to get me to trade it on a new Acura (after insulting me the trade-in offer). Quality Transmission Repair kept to their word all along the way, got the transmission rebuilt on schedule, did NOT deviate from the initial quote like some shops do, and my MDX drives well. I should also mention I saved thousands over what the dealer was going to charge me. Like my pops used to say ""do your homework on anyone you plan on doing business with"". Very true.