Hello! I wanted to extend my thanks and report a job well done- your employee, Ashanti (front desk- hope I spelled that right) was very helpful the other day. It was because of her willingness to help out with a last minute cancellation of my reservation due to severe weather on the East Coast (4/16)- that Quality Inn (both in Laurel, MD and Nation Wide) has gained my support and promise of loyal future patronage.
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