I have been going here for awhile and their service is ok. The other day I took in my own OPI nail polish and then forgot it when I left. I went back two days later to get it and it was GONE. The providers were little help and they basically ignored me. They told me to ""look for it"" with the other polishes. They did not offer to replace it or even apologize to me. Find another nail place before you go here. They obviously don't care much about their repeat clients.