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Purrfect Auto Svc - 6 Reviews - 38623 Fremont Blvd, Fremont, CA - Auto Repair & Service Reviews - Phone (510) 744-9040

Purrfect Auto Svc

38623 Fremont Blvd
Fremont, CA 94536
(510) 744-9040
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Auto Repair & Service

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All reviews seem negative


Purrfect auto repair is just an ordinary auto shop. They seem to know what they are doing but honestly, they are overpriced. I brought my car in to be fixed for a tiny problem and...

Purrfect Auto got three chances to fix my car, failed. 9/5/2009

On Monday, August 17, I took the car to Purrfect Auto Service because of a problem going uphill. They examined the car, replaced the fuel filter and charged me $225.82. They returned the car on Tuesday, August 18. A drive over the Dumbarton Bridge confirmed that replacing the fuel filter did not fix the problem. However, my car was no worse than it had been on August 16. On Wednesday, August 19, I returned the car so that they could fix the problem. On Friday, August 21, they called me to tell me that the catalytic converter needed to be replaced. They replaced the catalytic converter and charged me $251.52. I picked up the car on August 25, with the recommendation that I replace the alternator at some point. The second repair left my car difficult to manage: Pressing the gas pedal accelerated the car erratically. During constant-speed driving, the gas pedal unexpectedly fluctuated between partial and full acceleration. Acceleration left and returned without warning. None of this behavior had occurred before August 19. On Saturday, August 29, for the last time, I took the car for the last time. On Wednesday, September 2, they called me to tell me that they would replace the alternator, verify that it caused the problem, and would uninstall it if it had not caused the problem. Later the same day, they called to say that replacing the alternator fixed the problem. I picked up the car on Thursday, September 3, and paid $336.40. Although the repair seemed to slightly improve the problem, replacing the alternator did not fix the problem. Driving the car at a constant speed still finds the car occasionally dropping power then returning. This automobile behavior is dangerous in traffic: sudden, unexpected acceleration could cause me to hit another car. more

unhappy auto customer. 3 times at this shop. car still not fixed correctly. 10/5/2007

very poor service. the owner is so rude! never go to this shop. they do not stand behind the service. nothing but trouble with the service's done. now i am in process of filing a claim with "purrect auto". 38623 Fremont Blvd. Fremont, Ca. thank you for this site. Laurene Gale. more

Poor service , car not repaired correctly. 8/21/2007

the shop had my car 2 weeks. said to pick it up, ready to go. cost very expensive. drove it from Fremont to Hayward, had to call fire dept. car was smoking, oil-and temp. lights came on. fire dept. said the shop did not adjust my belts correctly, therefore my belts melted. the car had to be towed back to shop and now shop says i need to pay for a water pump and labor... why pay for bad job?????? unhappy customer!! i intend to file a claim against service repairs. Laurene Gale Fremont, Ca. rating: repairs not done correctly. bad service. more

Okay but a bit pricey auto repair 8/11/2005

Purrfect auto repair is just an ordinary auto shop. They seem to know what they are doing but honestly, they are overpriced. I brought my car in to be fixed for a tiny problem and they took a long time so they charged me a lot on the labor. This auto shop is not really anything that I would recommend. more

Service is OK but very overpriced 8/6/2005

I went for the oil change for my car and one time to get the repair work done. The oil chnage service was OK. but for brake repair their quote were very overpriced. They claim to match the competitors prices. But in my case they called the competitor and started arguing about the price they were offering which was higly unprofessional. After that incident I never went there. more
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  • Auto repair chain offers ASE certified technicians who provide computer diagnostic services, regularly scheduled maintenance and major front-end work.

  • 6/23/2008 Provided by Citysearch

Additional information

  • Hours:

    Monday - Saturday 8:00 AM - 5:30 PM; Sunday 9:00 AM - 2:00 PM
  • Neighborhoods: