User Rating: 1 out of 5 stars
by Seanhooper 11/11/2010
All that I can say about this establishment is do not use them...They have done nothing but harrass my friends as they help me move my stuff into the facility, charge unruly late fees and lock me out of my unit. There is a large rat and mouse infestation at this site. I have many good pictures of how my stuff looked as it was removed from this site its was all to depressing. I moved all of my stuff from this site after having to deal with the district manager Rus Rojjas who was all but helpful.. He came down just to sit there and try to make his employee look good while trying to make me look bad...He failed at this because im no pushover when I beleve im right. He then cut my lock the day I got my stuff out witch left me with a week to remove the last items, When i left they put there own lock on the unit and I was not able to get the stuff out on there time. When the month was done they decided to charge me another month. When I spoke to them about it they told me that i was to come in during bussness hours and get my stuff after i paid another month. I told them you locked me out how am I suposed to get my stuff out they told me that its policy to have a lock on the unit.....That would have been great to know By the district manager Rus Rojjas when he cut my lock off himself....But nope he just cut it and went on his way with no type of concideration of knowing I needed a lock to be there on my unit for a mattres table wheel barrow and some garden tools. The storage facilty managers name is Sara B. She was nothing but rude to me and my friends who helped me through out the months of storage. I even got the cops called on me one night after a phone call from them, they said to the police that i was going to kill them...HAHAHAH wow would a person really do that..Nope why would i say that i want to kill a person over a couple of old things...Well I wouldnt!!! So there was nothing done the cop just told me RESPECFULY to try to DEAL with them, I told him it was a lost cause...Please ask as may questions as you can befor dealing with any public storage!!