I had a storage unit at this location for many many years. The fact that it was climate-controlled and central to Decatur made it a great spot. The fees, however, increased an exorbinant amount over the period of time that I was there. Also, my account was on auto pay and they would never give me a clear heads up that they were raising the rates. Personally felt it was dishonest. For the most part, as well, the people I've dealt with there have come across as snobbish or just too busy to help out. If I didn't have to interact with them, the storage worked out great, but I always dreaded when I did have to talk to the employees.