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Pros Plumbing & Water Heater - 4 Reviews - 1645 Mercy St, Mountain View, CA - Sewer & Drain Services Reviews - Phone (650) 383-7903
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Pros Plumbing & Water Heater

1645 Mercy St
Mountain View, CA 94041
(650) 383-7903
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Pros Plumbing is the only plumber ill be calling from here on out! They are just amazing. Their customer service alone is worth all 5 stars. They were very professional, very punt...


All reviews seem positive

Good Reliable Plumber 2/2/2011

These guys are the only ones I would call if I have more plumbing issues, which I hope I don't, because I think they have actually now worked on or replaced every dang pipe in my old decrepit house. We have had them come to our home on three occasions, and every time they have been here right when they said they would come. The plumbers we have had were all friendly, personable, and able to explain clearly what they planned to do in terms totally non-handy me could understand. In none of the times I had them come did I ever feel like they were trying to "upsell" me to have them do work that we didn't need. Even when we had to debate whether to do the "quick fix" in our upstairs bathroom, or do the work that really needed to be done that was more expensive and time-consuming, we still did not feel pressured to do one or the other by the plumber. He just patiently explained the options and likely outcomes, which we really appreciated. He also fixed a small problem in our downstairs bathroom for free while we were deciding, which we would never have expected. Yay! I really have a lot of trust that the people who work at Pros Plumbing actually care about doing good, thorough work, and that they really know what they are doing. more

What do you do when your water heater stops working? 1/20/2011

Simple, call Pros Plumbing and Water Heater. When i woke up in the middle of the night to a 'drip.....drip....drip' noise coming from my water heater in my closet, i knew it was time to hire a professional. I found Pros Plumbing online the very next day, and after getting a rough quote over the phone for a new 50 Gallon Water Heater i went ahead and scheduled them to come out. Dan arrived at the appointed time between 1:30-2:00 totally prepared. The price was actually a little less than what the phone receptionist quoted me, so i was pretty happy about that, but they also got the job done the same day which made me even more happy. All in All, it was a great experience and i will be using them again. more
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Additional information

  • Hours:

    24 Hour Emergency Service. Nights, Weekends, and Holidays
  • Neighborhoods:

    Shoreline West