I wore my dress one time and had it drycleaned as instructed on the label. It was returned ruined with the jewels on the neck melted. There was no note or anything. I called and the owner, Bob, stated the dress was defective. He instructed me to call the manufacturer and the department store. I went round and round with everybody. He didn't even reimburse me the cost of ruining my dress, much less the cost of my dress. There was no discount given or anything. So sad. Terrible customer service. I wouldn't let them touch anything you care about.