I have a home I hired them to manage. They chose a family that had obvious financial issues they were in foreclosure. They never funded my rent on time even if the tenant did pay on time. They avoided my calls when I would call to inquire about the rent payment. When I became furious with their incompetence and lack of communication they just passed me on to another management person in their office. The wife passed me to the husband then to to their mom...what kind of business is that??? I followed their advice they are the pros right? Yet they continually passed the management responsibility to me. I hired this company because I don't have time to dedicate to property management. I have rented to several tenants in the past and never had any major problems, It is just more time than I have to dedicate to my investment property now. I decided to hire a management company, This is the worst experience with rentals I have ever had. The tenants destroyed my house and the mom Susan called and said ""It is a trash out and clean"" a term she is TOO familiar with!!! It means we have to take loads and loads of trash out...there were maggots everywhere, dirty diapers, beer bottles and cans, flies.... I have gotten three estimates for cleaning the house. Two companies said they could not do the job and recommended I call a disaster clean up company. The other said it would take about 3 days with a 2 person team and they will charge $96.dollars per hour.. $2400. They just walked away, they did not care because they got paid They avoided contact with my lawyer, I asked them to forward the renters info to my lawyer...they couldn't pick up a phone book or look on the internet for the #...they said they had it but couldn't find it... completely incompetent! This is unfortunately one of those services that once you find out that they cant do their jobs you are in a contract and stuck til it's over!!! the year of hell is over for me! This company cannot manage a property. good luck
Pros: If you want to learn what not to do to manage a property hire them and do exactly the opposite of what they reccomend!
Cons: They can't seem to be honest or follow through with anything that they are supposed to do.