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Pro-Lawn Plus - 3 Reviews - 2083 Nickerson Ln, Jacksonville, FL - Crop Planting & Protecting Reviews - Phone (904) 399-8873

Pro-Lawn Plus

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2083 Nickerson Ln
Jacksonville, FL 32207
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(904) 399-8873
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Pro-Lawn Plus - Jacksonville, FL

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Best

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Worst

Recently moving here from another state, I had this company take a look at my lawn. Agreed to have service done. They did a poor job missing parts of the lawn. When I attempted...

Editorial review from Citysearch 1/16/2015

Thanks for providing a good service and taking care of my yard The Bess family more

Lousy Service - Lousy Follow-Up 8/25/2011

Recently moving here from another state, I had this company take a look at my lawn. Agreed to have service done. They did a poor job missing parts of the lawn. When I attempted to call they did not respond for days. They then showed up for their next service without notice, I cancelled at this point - they didn't show the cancellation and again showed up the next month without my permission. The best part is they forward this bill for a cancelled service to a collection agency without even sending me a bill or any phone conversations. This company should change their name to Shady Lawn Service. more

Cusotmer none service 10/7/2009

Have had this companies service for serveral years only to find out when you ask them to come check out problems in the yard or complain about weeds they cancel your service. I am a loyal customer and always pay them in a timely manner. Business must be good to cut loyal customers off. Avoid!! Pros: They call before coming Cons: no customer service more

Avoid this company! 7/2/2008

I purchased the more expensive ""deluxe"" treatment for the added benefit of crabgrass control. Only after having the service for almost a year do I discover that ProLawn's policy is that they do not treat weeds between April and November (whenever the temperature may possibly be above 84 degrees). Even though they did not disclose this policy up front or in their service agreement, you should know that they are the only company in the yellow pages with such a policy--I checked. But the service agreement clearly states they treat crabgrass ""throughout the year"". On the last service call, the technician only spent six minutes treating our yard, and he was gone so fast he didn't leave a sign out front saying that he had been there. We called to inquire why the tech was in such a hurry, and we were told, ""Your yard isn't that big."" Hum, I remember it being over a third of an acre. Their policy is they will come out to re-treat if the customer is not satisfied--but they won't come out and retreat--at least I can't get them to. I finally had to file a complaint with the better business organization, and owner Mr. Dennis, in his response implied that I am ""uneducated"" (unlike his service tech who has a college degree...I do too, by the way), then he proceeded to tell me to read the service agreement. Just for the record, their service agreement states they will make ""every reasonable effort"", including retreatment upon the request of the customer. No resolution was offered, and I don't feel like they have even come close to ""every reasonable effort"". I have paid every single bill either on time or up front, with the exception of the last bill which was for the six minute ""quickie"" service, so I can assure you that I am not some dead-beat, non-paying customer. Avoid this company! Cons: customer service, quality of service, follow-through with service agreement more
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  • Lawn Care,Trees & Shrubs,Pest Control

Additional information

  • Hours:

    Mon-Fri 9am-5pm ; Sat Closed ; Sun Closed
  • Neighborhoods:

    Southeast, Lakewood
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