Pro Med Medical Care Ctr

Having recently moved to Austin from Tennessee, I went to this clinic due to having a severe sore throat. I was taken to the examination room fairly quickly and the nurse did the typical vital signs and small talk. Being a health administrator myself and working with doctors and nurses on a daily basis, I know a considerable amount about health care. My exam room was directly across from an open area where the doctor and nurses appeared to be congregating. I listened to them talking about books they had read for at least 1/2 hour. Eventually the doctor came in to the exam room, asked me what was wrong and wrote out a prescription. He was almost in and out in 60 seconds. I asked him to look at what appeared to be a nail fungus on my left thumb and he told me to see my family practitioner for that. The doctor was obviously not concerned or caring about his patients. My insurance company was billed $185.75 for this quack's 60 second evaluation and referred me to my physician in Tennessee. What a joke! more

I hate going to the ER if the kids are ill and it's after hours or on the weekend. I will gladly take them to pro-med, even if it means paying a hefty bill out of pocket. They are quick, friendly, and for the most part, a great "doc in the box" type of clinic. There are often a lot of worker's comp folks in there or people taking drug tests, but it generally doesn't affect your wait time. If you are in serious pain, though, and require a pain prescription, it is not likely you are going to get it here. more