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Pride Plumbing - 148 Reviews - 2425 Brighton Henrietta Town Line Rd, Rochester, NY - Plumbing Contractors Reviews - Phone (585) 272-7272
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Pride Plumbing

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2425 Brighton Henrietta Town Line Rd
Rochester, NY 14623
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(585) 272-7272
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Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY

Reviews

( 138 )
( 7 )
( 0 )
( 2 )
( 1 )

Best

Tyler L. was very prompt. His repairs were excellent. I 'm very pleased: household repairs are always so costly......very important to spend money wisely!! I've had Pride Pl...

Worst

Cost me $59.00 to find out plumber wanted $1600 plus to purchase and install 2 toilets. Went to home depot and got good 2 Kohler Cimarron installed $749.01. Don't know how goo...

Replaced shower head & repaired toilet 3/18/2017

Tyler L. was very prompt. His repairs were excellent. I 'm very pleased: household repairs are always so costly......very important to spend money wisely!! I've had Pride Plumbing before & was also very satisfied. Tyler is a great plumber! more

Tub repair and toilet repair 3/16/2017

After dealing with a major problem with our toilet the tech Sam fixed it within five minutes. Great service repairing a broken faucet on my tub. He explained all the work and options to repair and did a great job. Thank you. RESPONSE FROM Pride Plumbing: Thanks Kamaria, Sam is a great technician that has been with us for quite some time and we are happy he was able to give you great service! more

Great plumbing 3/16/2017

My grandparents had a very old fashion sink in their kitchen with all new modern appliances, after Prides Plumbing remodeled the sink it looked like a brand new kitchen. LOVE IT RESPONSE FROM Pride Plumbing: Thanks Lorandalis, we are so glad we could give your grandparent's kitchen the final update it needed! more

Tyler Got Me Through Windstorm 2017 3/13/2017

My first experience with Pride Plumbing could not have been better. Concerned about my water pipes and rickety main valve as temps plummeted inside my house during the historic windstorm, I called a plumber I had used in the past. That company wanted "$250 minimum charge" to come out on a Saturday and help me. I was shocked and won't be using them again. On somewhat of a whim, I called Pride Plumbing. I was so comforted to have the phone answered by a real person, not a machine, and later I learned the man to whom I was speaking, Ross, is the owner. He was outstanding in offering me a much more competitive and reasonable price, and getting me set up with an appointment within a few hours. Thank you, Ross. Tyler arrived as scheduled and was fantastic. He was professional, friendly, courteous, and didn't talk down to me. He understood my concerns and recognized that it was a stressful for homeowners. He helped me with my plumbing issues and answered every question I had. It made a BIG difference for my sanity. Thank you, Tyler. I could go on and on, but suffice to say, if you are looking for a plumber, I strongly suggest you give Pride Plumbing a call. I know I will! RESPONSE FROM Pride Plumbing: Wow Travis thank you so much for your amazing review. Here at Pride Plumbing we take pride in taking care of our customers from beginning to end and are so glad you had a great experience with us. Tyler is one of our amazing technicians and we are so glad he could take care of you in your time of need. more

Installed a cartridge on kitchen faucet and replaced a filtered water faucet. 3/13/2017

Tyler figured out the problem quickly and replaced the cartridge and new faucet efficiently and with a genuinely positive attitude. RESPONSE FROM Pride Plumbing: Thanks Richard, we are so glad Tyler was able to figure out the problem quickly and efficiently for you! more

Excellence 3/1/2017

Called Pride in the late afternoon when we noticed a backup. David V called soon after and said he would be there within the hour which he was. After assessing the problem he said it was a sewer line clog. He was very professional explained what he was going to do and quickly went to work. He was clean and efficient. Very impressed with David and Pride Plumbing. RESPONSE FROM Pride Plumbing: Thanks for the great review Peter, we are so happy David was able to give you prompt, professional, and efficient service in you time of need. more

Excellent service, pleased with technician and equipment. 2/21/2017

Our overall experience was an excellent one! Happy with your service, and we highly recommend your technician. RESPONSE FROM Pride Plumbing: Thank you so much for the amazing feedback Joe, we are so happy you had a great experience with our company and technician! more

Estimate fee. Didn't have work done due to pricing. 2/19/2017

Cost me $59.00 to find out plumber wanted $1600 plus to purchase and install 2 toilets. Went to home depot and got good 2 Kohler Cimarron installed $749.01. Don't know how good of plumbers they are but for 2X the price they should be real good. P.S. Was told on the phone I could use coupon on internet towards estimate fee. Was told I had to purchase to get the discount. more

Job well done 2/13/2017

My water heater was replaced in a timely manner, the price was fair and the service was professional and courteous. RESPONSE FROM Pride Plumbing: Thank you for such a positive review, we are so glad to give you prompt, courteous and professional service! more

Leak at kitchen faucet 2/7/2017

Called Pride and they came the next day. I needed to have the faucet in the kitchen tightened which is now perfect. Then my tech Sam V noticed a leak under my sink and replaced the water supply tube. He was one of the nicest techs I have had at my house in a long time. He took the time to explain everything to me. I will recommend them to everyone! RESPONSE FROM Pride Plumbing: Jeanine, thank you so much for taking the time to write a review for Sam. He is one of our senior technicians and he takes Pride in his work. A recommendation is the best compliment we can receive as a company, so thank you for that as well. Should you need any other plumbing or remodeling services in the future, Pride Plumbing looks forward to taking care of them for you! more

fixed sink handle and cleaned sink drain 2/7/2017

called at 7:45AM, made appointment for early PM, Plumber arrived at 1:20PM, fixed bathroom sink handle and cleaned sink drain. Also replaced aerator on kitchen faucet. Very satisfied with service, etc. RESPONSE FROM Pride Plumbing: Thank you for taking the time to write a nice review about your service, Steve was the technician that came out to your home and he truly is a great tech. If you need any other services in your home, we look forward to handling them for you. more

Faucet leak 2/3/2017

Had a kitchen faucet installed about a year ago,noticed an occasional leak, pride came and took care of it at no charge,was covered in full on their warranty.Can't thank them enough, David V, was great,thanks Dave and to all at Pride. more

Great Service 1/31/2017

Pride is the first and only call I make with a plumbing issue. I even have a technician I ask for by name in David V. RESPONSE FROM Pride Plumbing: Lisa, David is one of our very best technicians. Thank you very much for taking the time to write a nice review for him. Thank you for your loyalty and should any other plumbing issues appear, we will be more than happy to take care of them for you! more

Arrived early, job completed fast. 1/25/2017

Tyler called and then arrived before the expected time slot which was great. The hot water heater removal and replacement was completed in just over an hour - fantastic. All aspects of the job execution exceeded any level of professionalism I could have asked for. Thank you Tyler. Give this guy a raise ! RESPONSE FROM Pride Plumbing: Thank you for the kind review, Tom. Fast arrival is something we strive for and we are pleased to hear that you could notice that. Tyler is a huge asset to our Pride Plumbing team and he is great at what he does. We look forward to doing any work with you in the future. more

David V and Tim were excellent neat , polite and professional 1/16/2017

There was a little mix up in the beginning. The original plumber was sick that day . Pride Plumbing made our situation right. I would definitely recommend this company. RESPONSE FROM Pride Plumbing: Joyce, we are sorry about the initial mix up but we are very pleased to know that we could make the situation right in the end. A recommendation is the best compliment we can receive as a company. So, thank you very much!! Should you need any other plumbing services, we look forward to taking care of them for you. more

SUMP PUMP REPLACED 1/14/2017

On a frigid Friday afternoon, our sump pump failed - water everywhere! We called Pride Plumbing, and Tyler arrived within an hour. He had a replacement pump on his truck, and completed the job (as promised) within one hour. Very professional and courteous! We'll continue using Pride for all our plumbing work! more

Great work and very professional 1/13/2017

If i had my way i would give Mr David V a rating of ten. more

Ty and David were fantastic 12/31/2016

My heroes. Main line sewer problem. Thought it was a simple toilet snaking thing. Ha. It got a bit complicated but they handled it beautifully. Will be back to scope with the camera. Tree roots are apparently a big problem. Setup and cleanup were beautiful. Experts, indeed. And Jamie is amazing at customer service. Signed me up for a lapsed maintenance agreement which saved me money. I have recommended Pride to all my neighbors. You have a great team, Ross. more

Used company a few different times 12/31/2016

The first time I called Pride Plumbing was on a weekend when after we had a lot of snow followed by a quick warm spell and my sump pump failed -water everywhere in the basement. They arrived quickly (they had a pretty full warehouse on wheels in the truck gave me a few options to choose from with for a new pump they installed) while he was here I had a faucet that I'd been meaning to replace and they took care of that too! Another time they replace the pressure tank in the basement as a pipe had cracked and with the age of the piping, the crossion that was starting to build up around the fittings to the tank I asked him to quote me the repair vs just replace the setup. (I'm on a well) He did have to go pick that item up at the warehouse, but the folks at Pride Plumbing also understand "country" non-municipal water systems. Were they the "cheapest" option out there? Probably not, though they were professional, showed up when they said they would, and used quality parts and materials. I'Yes, I'd call them again should I need their services. RESPONSE FROM Pride Plumbing: Terri, thank you so much for this AWESOME review. We are so thrilled to hear that you have been completely satisfied with our services. Should you have any other plumbing issues come up, please feel free to call us! more

very good excellant service by David V 12/30/2016

excellent service courteous and thorough RESPONSE FROM Pride Plumbing: Thank you for the kind review Sylvia. David is a great technician and goes to great lengths to make sure his customers are happy. more
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Owner Message

  • We care about you, our customers, at Pride Plumbing of Rochester, NY. You can expect top quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value in plumbing to each customer until they are completely satisfied. We know your time is valuable so we are quick and efficient.

    Fully Stocked Rolling Plumbing Warehouse


    Thousands of plumbing repair parts are stocked here to save you time and money. Outdated and specialty plumbing repair parts allow us to preserve your existing plumbing fixtures such as Kohler Toilets, Delta Faucets, Moen Tub & Shower Valves, kitchen sinks and water heaters.


    Prompt, Courteous, Professional Service - We value your time and offer extensive plumbing service 24 hours, 7 days a week with courteous and professional technicians.


    On-Site/Up-Front Pricing for Plumbing Repairs, you will always know our price before we start your repair. Whether residential or commercial, our On-Site/Up-Front Pricing system eliminates any unexpected charges; no surprises guaranteed!


    Licensed Master Plumber - We hold a full license and training to assure you are receiving the highest quality service.. Tank & Tankless Water Heaters,Clogged Sewers,Clogged Drains,Video Inspections,Toilets Replaced,Faucets Replaced,Tubs & Showers,Garbage Disposals,& many more services.

Editorial

  • Pride Plumbing offers superior plumbing services, plumbing parts and more for the surrounding area of Rochester.

  • 6/6/2008 Provided by Citysearch

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    Visa, Master Card, American Express, Discover
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