I was looking forward to this place because of their nice website. I took an afternoon to jog around the city and visit the various Restaurant supply shops and this was my last stop. So I'm not sure if they've never seen a guy in workout clothes or what the deal was, but the staff was just rude: cold, unhelpful, reluctant to answer questions despite my best efforts to be friendly. That being said its a convenient location and its a nice looking store. The in-store selection is not as good as some other places and the prices are a tad on the higher side (though not crazy high). I'd opt for a place like Economy Restaurant & Bar Supply on 2nd and Arch or Philadelphia Bar & Restaurant on 5th and Bainbridge.
Pros: Convenient Location; able to order from their website
Cons: Rude staff; pricey