My wife and I purchased a 3-piece upholstered couch set from Prestige for $2,000.00. For about $250 more we also purchased an extended 5 year manufacturer's warranty. We thought that would cover us. When they delivered the couches, the main sofa had greasy hand prints on it-- they were so defined you could see each individual fingers-- so we refused it until it was either cleaned or replaced. The second time they delivered the main sofa the left front leg was not screwed in properly and wobbled; an easy fix with a screwdriver, but makes one wonder about their quality control. We then had to wait about 5 weeks before the love seat arrived.
Pros: Are you kidding?
Cons: Absolutley no care for the customer after purchase has been made, has not honored warranty, will not return your phone calls