Despite the previous review, I opted to take my dog anyways due to the convenience considering it is only a couple buildings away from where I live. I had an amazing experience, my little Dolce came back prettier than ever. The best thing, I was running very late due to traffic and they even offered to walk my dog back to my apartment and drop Dolce off to my roomate instead so I didn't have to rush. Very accomidating. I will definetly be back.