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Prestige Pet Grooming - 4 Reviews - 4706 Morningside Dr SE, Grand Rapids, MI - Specialty Animal Services Reviews - Phone (616) 698-9823

Prestige Pet Grooming

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4706 Morningside Dr SE
Grand Rapids, MI 49512
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(616) 698-9823
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Reviews

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Best

I have been taking our poodles to Becky and Staff for a couple years and am pleased with the. They know just what to do with our dogs . I don't have any complaints !!!! Keep up th...

Worst

We brought our dog here and explained how we like the coat to be left longer. We never received a phone call from the company stating that wasn't possible. Instead they took it ...

Very Good With My Poodles 2/27/2014

I have been taking our poodles to Becky and Staff for a couple years and am pleased with the. They know just what to do with our dogs . I don't have any complaints !!!! Keep up the good work. A nice environment easy scheduling and homemade doggie treats. Dorothe Rhodes & Kwan McEwen Grand Rapids Mich. Chance & JaZz loves you more

WORST EXPERIENCE EVER! 9/14/2012

We brought our dog here and explained how we like the coat to be left longer. We never received a phone call from the company stating that wasn't possible. Instead they took it upon themselves to shave our dog's entire coat off!! We received a huge lecture when picking up our dog that his coat had matting all over. I pet and play with our dog everyday there are always some matting spots but the entire coat, NO WAY! Regardless, if Prestige Pet Grooming couldn't do what the CUSTOMER wanted then they should have called us. Instead they shaved him to the skin. Not to mention if you cancel a previous appointment they slap you with a $20 charge when you reschedule but do not tell you that ahead of time. Wow, the dentist and doctors don't even do that, nor does my hair dresser. Things come up. that is part of life. There is nothing Prestige about this place!! more

Bad Attitude 10/2/2009

I had taken my dog here twice before but had to cancel at the last minute, because, well, things come up. So they've got this cancellation policy. Fine, I'll pay the cancellation fee. But I get this big lecture about how they had to turn away so many dogs because they had this spot especially for my dog. Excuse me, but I don't need a lecture. And I kind of always felt that condescending tone when I went in there for other visits. Like I wasn't doing my part grooming my dog at home and I didn't take her in often enough. I'm a good pet owner and shouldn't be made to feel bad because I don't take my dog to a doggie spa often enough. The service is fine, but I feel that the owner's attitude has made me not want to return there. more

Works well with my dogs 10/8/2005

This is the only pet grooming salon I will take my dogs to since moving into the area, not only do they have responsible workers that are committed to being sure your animal is well cared for but they do all work in-home at a state of the art and spotless facility. When we go in you can never find hair, fuzz or anything on the floor as you do most grooming areas with the number of dogs they do which is rather impressive. more
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Owner Message

  • *Prestige Pet Grooming
    *Martha Kondracki
    *Bather - Brusher & Pet Photographer
    *Becky Wingeier - Certified Pet Groomer
    *See Our Website for More Information. Mission Statement
    We are lifelong pet owners and professionally trained groomers who are committed to the delivery of superior home pet grooming services.
    Each pet/client will receive holistic services in our clean,unhurried,state-of-the-art facility.

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