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Presidio Cleaners - 2 Reviews - 430 W Washington St, San Diego, CA - Dry Cleaning Reviews - Phone (619) 688-9887

Presidio Cleaners

430 W Washington St
San Diego, CA 92103
(619) 688-9887
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Main categories:

Dry Cleaning


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Never use these unprofesional cheapskates!! This was my second time using these people. I had them hem some pants and they hemmed the pants way to short. at least 2"". I compl...

Unprofessional Cheapskates! 12/20/2009

Never use these unprofesional cheapskates!! This was my second time using these people. I had them hem some pants and they hemmed the pants way to short. at least 2"". I complained to the owner Ben and asked for my $11 back. He said there was no way they did this and that ''i was the one'' who made the mistake. What??!!! I was upset but politely asked Ben, the owner, to consider his unprofessional customer service skills. Especially for a measly $11. Ben began to raise his voice, have an angry countenance, and gesticulate violence. He said to me, ""If you don't get out of here I am going to _____"" He stopped short of threatening with violence because another customer and eyewitness saw everything. He saw Ben's complete loss of control. I was ready to call the police if he even raised his fist in anger toward me. I informed the BBB (better business bureau) of his hostile attititude in hopes he saw his mistake. I would never use this cheapskate ever again! Cons: Unprofessional more

If you want your clothes ruined get them altered here 12/2/2009

I am SO disappointed with this business. I took quite a few things to them for alteration -- about $150 worth of work. Two of the items were not altered correctly -- they were supposed to make them a few inches shorter. the front of the shirts were ruched and instead of taking them up so the back and front were still the same length -- they took the same amount of fabric from the back and the front which left the front 5 inches longer than the back. The shirts looked ridiculous! I took them back and asked them to fix them. They told me that is what they looked like when I bought them in. I told them they did not look like that when I bought them in. They then said that it was the fashion. I told them I didn't care what they thought the fashion was -- I had asked for the shirts to be shortened and they had not been done correctly. So the final result after much arguing and them making this all my fault?? They refused to fix the problem or to refund my money. So they ruined two $50 shirts and charged me $20 for the priviledge!! They did other tailoring for me that was passable -- definitely not good quality work. Terrible customer service. I suspect the tailor is not very experienced and didn't know how to take up a shirt that is ruched in the front - which is why he made such a mess of it. They should have told me they were unable to do the work before letting him loose on my clothes. Alternatively, they should have at least offered me my money back -- I had to pay another tailor to fix the problem. I would avoid this place like the plague. They might be all nice and charming while there are no problems but if they mess something up -- you are going to be the one paying for it!! And they might tell you their tailor does great work -- I assure you, he does not! Pros: they are nice and friendly when you walk in the door Cons: they are not so friendly when they ruin your clothes more
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Additional information

  • Neighborhoods:

    Western, Western San Diego, Hillcrest