The owner is there everyday and makes every effort to remember your name and you. Going in here is like visiting a friend! You get the best tan and they offer lots of other services that I love. I have told all my friends about this place because they offer the best prices, student discounts and match competitor coupons. I drive the little bit extra down westmain because there is NEVER a wait to go in my favorite bed (#12 VHO). I LOVE THIS PLACE!!!!