urprised I stumbled across this website by accident while searching for the sedan car or limo service for a official tour , never seen this before now. I was trying to find the website for Robin as I am working remotely. I took the time to read the reviews and I am very surprised to read the negative comments. I wanted to give my opinion since my employer (Cohen) and owner of a very succesfully company based out of California and I travel to Chicago every three weeks (for nearly two years now). We used another transportation service (no names mentioned) who was great bbut the rates were getting higher and higher. It got to the point that renting a car at airport was the best option inside of having one delivered to Virginia va My boss and his family are travel all over the world several times a years so they expect very good service and timely. Crystal classic coach has NEVER let us down and I would be willing to guess that we have used their service 10 times or more.