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Premier Financial & Credit Service - 6 Reviews - 100 Cherokee Blvd Ste 204, Chattanooga, TN - Accounting, Auditing & Bookkeeping Svcs Reviews - Phone (423) 752-3140

Premier Financial & Credit Service

100 Cherokee Blvd Ste 204
Chattanooga, TN 37405
(423) 752-3140
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All reviews seem negative


This company is SO incredibly rude. They treat you like a moron and don't even attempt to be friendly at all. They really need to work on their customer service, you can get a lot...

what a horrible company 4/4/2012

This company is SO incredibly rude. They treat you like a moron and don't even attempt to be friendly at all. They really need to work on their customer service, you can get a lot more done if you simply treat people like human beings. I can't believe any other businesses even employ them. They give everyone a bad name, I am definitely going to tell my doctor how rude they are, and his business should not use a company like this in any capacity. more

OMG!!!!! 12/27/2011

I have recently found out that I have debt with this company. A Doctors bill was turned over to them for collection one that I can honestly say I did NOT know I had so when I received the collection letter I called to find out what it was about and I spoke with a very nice man told him I was unaware of oweing that bill and if i could check with my doctors office to see if in fact I did owe then I would call back and resolve the matter. Well that was on Thursday Dec.22,2011 when I got home on Friday and called my doctors office they were closed and would be closed until today Tuesday Dec. 27,2011 So anyway I called and spoke with the appropriate personel and lo and behold i do owe. So I get home from work and I get my collection letter and I call I have never been talked to by ANYONE the way this man today talked to me. I feel as though I asked an appropriate question which was My bill @ my Dr's. office is $271.66 and you guys are billing me for $362.20 Do I have to pay the full amount to resolve this matter or can I pay it @ the Dr's. office he said very rude you will still pay us the collection fee and I asked, even if you didn't do anything his reply again very rude your taking action after receiving our letter. I then told him I wasn't asking for his attitude and I did not appreciate him being and getting smart with me. I then asked him what percentage do they charge and he very rudely stated ""thats none of your business"". Well I beg to differ! You are trying to collect a debt that I do owe but you are charging me $91.04 which by the way is 33%. By this time my temper is starting to boil I don't like being talked down to I deserve the same amount of respect as anyone else so I asked could I speak to your supervisor he stated, ""I am the supervisor"", I asked can I speak to anyone else he stated "" there's nobody else here"", At this point I did not even know this mans name so I asked him are you Mr. Ron Gotti he is the credit manager according to my letter? He very rudely in a negative tone stated ""no I am not"", I asked can you tell me what time Mr. Gotti comes in he stated, "" no.... he makes his own schedule. I then asked him his name and he did say. I asked him what time could I call back and someone else would be there that could and would help me. He stated ""8 o'clock. I am just shocked that people treat and talk to people in the manner that he Ken Smith talked with me. And to think he gets paid for it. It just stands to reason with me that if you really were trying to collect a debt you would truly talk to people with a little bit of dignity and respect. Especially someone who called you the collection agency to resolve the matter as quickly as possible and yes I will submit a complaint to the BBB!!!!! After my conversation with Premier Financial & Credit Services I called my Dr's. office to let them know how this company has talked to me and to see how else I can resolve the matter. Especially after reading some of the other reviews. This definetly is not a company I would ever use!!!! more

Horrible 12/26/2011

Every review that was written before mine is absolutely TRUE! There was an employee there Julie Phillips...she was the greatest!! After she left the co. my account was given to someone else. This person has been so rude and threatning! When I asked to speak with a supervisor she hung up..I called back a guy answered and said that he was the supervisor, he was even more rude and hung up on me twice! Someone should contact Calvin on ch3 news. It seems like something can be done about these people! And seriously is it even legal for these people to have guns in a public place or place of business?!?! more

Thieves the police ignore 10/24/2011

This is a criminal organization. They place fake debt on your credit history and wait for you to try to take out a loan. Then, when you have your credit run by the bank, the debt shows up, and like an upstanding citizen, you call them to see what it is for and to pay it. They refuse to send statements or any sort of explanation and demand payment. If the conversation continues without resolution, they simply hang up on you. They are literally trying to extort money from me and who knows how many other people. They have an F rating at The BBB and I'm going to do my part to keep it that way by filing another complaint right now. BEWARE! DO NOT GIVE THEM ANY MONEY OR DEBIT/CREDIT CARD INFO. THEY ARE THIEVES, NOTHING LESS, NOTHING MORE. more



please read before doing business with these people 10/10/2009

These people place things on peoples credit report that isnt correct . They placed on mycredit report that I owed a doctor almost 600.00 and the bills had already been paid and they werent even my bills, the only thing that was owed was 60.05 in collection fees inwhick wasnt the amount showed on the reciept when it arrived. They are rude on the phone and tell you to come down and they will handel it one on one if you get my drift or they just hang up on you. They operate out of a back room of a beauty supply house on brainerd road. Once there they will not let you talk to the one that told you to come on down. They have a guy there that carries a gun and thinks that he is bad. They bully people hang up on people and when confronted they dont want to talk to you or give you anything that shows that you owe them any money. Any business that is thinking of using this service to reprasent their business should think twice before working with them!! Pros: there are none Cons: huge list to include unprofessional, liars, combative, rude more
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Additional information

  • Neighborhoods:

    Northside Community