Peter came to my house a number of times to assess the situation with my sewer pipes and provide me with options for solving the problem. He was always cheerful and pleasant, and he answered all my questions clearly and concisely. Once we decided to move ahead with the lining of the pipes, Billy and Neil joined Peter to get the job done. Billy clearly knows what he's doing and explained the process and the timing. I had to reschedule at the last minute, and all of the guys were very pleasant and accommodating about the change. When the lining was complete, they showed me a video so I could see the finished product. I had gotten estimates from a number of companies, but Precision Plumbing gave me the best price and, moreover, it was a pleasure to work with Peter, Billy and Neil.