I wish I'd read other reviews before coming here.
1. My first appt, I was told to come in early to fill out paperwork, then was kept waiting an additional 30 minutes before being seen. When I asked about the delay, I was told we schedule in a 1/2 hr for paperwork. Why did I come in early then?
2. I specifically requested an appointment with the hygienist who cleaned my teeth for my husband. They gave him someone else with no explanation.
3. They performed services not covered on my insurance, even AFTER I explained I could not afford any additional charges. When I inquired, I was rudely told it was my responsibility to know if a procedure was covered or not and I was still responsible for the bill.
I found out later, another family member had the same billing problem with unauthorized procedures with no resolution. I will gladly take my family's dental business somewhere else and let everyone know how shoddy this practice is.