Powerhouse Gym

This review is in reference to Baileys Powerhouse customer service, I am an active duty military member currently returning from deployment, upon my departure for deployment I requested a freeze on my gym acct which did take effect, upon return from my 9 month deployment I returned to baileys to re activate my membership and inquire about my "frozen time" it was explained to me that I would only be allowed up to 6 months of my frozen time and the additional 3 months was LOST time. LOST TIME that I PAID FOR, while defending this country, which Ive done on multiple deployments, only to have this company say it doesn't matter we only do freezes up to 6 months. NONE of this was explained prior to my departure. I'm not canceling my contract because Ill honor my obligation, but really what is GIVING ME MY 3 MONTHS of membership time that I PAID FOR back for use. I am on a $30 a month plan and I'm not OK with just giving away $100. Ive spoken to multiple people including the corporate office, with no satisfactory outcome. MILITARY MEMBERS I DO NOT RECOMMEND USING THIS GYM AT ALL!!!! more

The staff is very friendly and helpful. I love the large variety of classes. They offer everything from spinning, yoga, power pump, TRX, Step and 300! more

My partner and I tried to join Bailey's when we first moved to Jacksonville since they were so close to our house and seemed to have a good selection of equipment. However, we were told that the gym does not welcome gay couples and we would be able to join only as separate individuals, not a family. Their corporate policy dictates that gay people are not fully human and do not deserve basic courtesy or fair treatment. Needless to say, we took our business elsewhere. To Gold's Gym on Baymeadows, where we were treated with respect and immediately welcomed by the enthusiastic and highly educated staff. more

Bailey's had tons of machines and amenities to choose from. I never had to wait to use equipment, and the staff was friendly and helpful. Membership fees are very reasonable, and they offer several different plans and membership levels. more