My friend told me that he recently had his car towed by Powder Mill Towing in Parsippany, NJ. This reminded me of an experience I had with them about 10 years ago. After breaking down on Route 287; Powder Mill Towing showed up and promptly loaded my car onto their flatbed. They assessed the failure at their garage; they said it was the water pump. Although I usually go to a mechanic in the next town, it would have cost me more to have the car towed to my regular shop than to replace the water pump (according to their estimate of $450). They had me right where they wanted me. I authorized the repair and they said I?d have the car in 3 days. I had to rent a car for about a week; they claim they were sent the wrong pump (somehow, that's my fault). After forking over $813.90 (tow, water pump and labor), I drove the car home. After a week, something just didn?t seem right. I went to my regular mechanic. He said the belt that serpentines around the various pulleys on the engine was installed incorrectly and caused damage to other parts of my engine. He asked who had done the work. I was embarrassed to tell him that it was Powder Mill Towing. He said that those guys are a bunch of shysters. He felt sorry for me, unlike the corrupt, depraved, immoral cast of characters at Powder Mill Towing. My regular mechanic repaired the slipshod work performed by Powder Mill Towing's incompetent ""mechanic"" for a fraction of the price. Do yourself a favor; avoid dealing with this establishment at all costs!