This is a very well regarded store that specializes in stringed musical instruments--violin, violas, cellos, basses. The staff is extremely knowledgeable, but it helps to ask for the person who specializes in your instrument. Dalton Potter is the owner and quite knowledgeable about everything (if you are lucky enough to catch him in.) They have an excellent rental shop which provides 100 percent credit of the rent towards the purchase price. You can trade up (either in size or quality) quite easily. They will special order things for you. I was extremely pleased with the service I received when I was looking for a new bow.
The biggest negative is the size of the shop. Even though it is in two different buildings, the space is quite limited and feels extremely crowded. It is not comfortable to be in there when there are more than 3 customers. I feel like I am going to bump into an instrument or knock something off a shelf. I usually call first to ensure it is not to crowded and I avoid it when school starts. They are closed on Sundays and Mondays.