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Potion - 4 Reviews - 1419 East Blvd, Charlotte, NC - Beauty Salons Reviews - Phone (704) 347-6841

Potion

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1419 East Blvd
Charlotte, NC 28203
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(704) 347-6841
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Main categories:

Beauty Salons , Beauty

Related categories:

Personal Care , Health & Beauty

Reviews

( 3 )
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( 1 )

Best

Samantha made me look better than I have in...well, ever. As a professional actor, I have had many people do my make-up over the years -- and I've never sat for a make-up artist ...

Worst

This place is CRAZY!!! Once you buy the make up there which is very expensive to begin with, they will not take it back even if you have your receipt!!!! I could not believe it....

Magic Potion 4/21/2008

Samantha made me look better than I have in...well, ever. As a professional actor, I have had many people do my make-up over the years -- and I've never sat for a make-up artist more talented than Samantha. more

Happy Customers Every Time 8/8/2007

As the owner of Potion I would like to respond to jennykree's comments. Our return policy is like that of most small boutiques, who do not have the option of sending back merchandise to manufacturers (like chain and department stores do) for credit. We have to protect ourselves from frivolous and fraudulant returns, otherwise we would not be able to stay in business. Our policy is clearly posted at checkout and printed on the receipt. Our goal is to ensure clients get the right product each and every time so we offer free samples of everything we carry and testers are available for demonstration. Our loyal clients love us for the quality products we offer, the skill and knowledge of our staff (all professional makeup artists), complimentary gift wrap and local delivery, and expert and attentive service that no other store or makeup counter can provide. I regret when any client has a bad experience, and now that she knows why our policy is necessary, I hope that jennykree will give us another chance. more

TERRIBLE RETURN POLICY!!!!! 1/26/2007

This place is CRAZY!!! Once you buy the make up there which is very expensive to begin with, they will not take it back even if you have your receipt!!!! I could not believe it. They asked me if the return policy was explained to me in full. It was not. She then had the nerve to tell me that unlike the department stores they cannot return their used products for a partial refund and that they just have to ""eat"" the cost. Oh well...I am sorry. I thought customer service was about the CUSTOMER!!! This is no way to retain good customers. Beware is all I can tell you. Make sure you read the fine print because the policy was not explained to me, and after you spend this much on makeup, you would expect superior service....Service is not part of this business. Pros: Decent Locations Cons: The return policy is HORRIBLE and the make up is not worth the price. more

Rhonda Green is amazing 1/5/2007

I went to see Rhonda green for a dermaplane (if you have never had this done do it!). I came back for a facial and it was wonderful and made my skin look and feel amazing. They sell Bare Escentuals makeup and skincare products and I just loved the ambience that this store created. I am coming back for a series of chemical peel treatments to prep me for my wedding day! Try their makeup and they give you a makeover before you buy the kits... loved this place! Pros: Ambience, facials, the makeup Cons: the skincare products are a bit pricey more
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Additional information

  • Neighborhoods:

    Dilworth
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